Classic service.
Smarter systems.
Order tracking, automatic SMS updates, and a private owner dashboard for independent dry cleaners. No app to download — it runs on the phone you already have.
How it works
- 01
Customer drops off their clothes
They hand their items over at the counter — nothing for them to install or fill in.
- 02
Staff log the order
Items, services, prices and a collection date — saved against the ticket in seconds.
- 03
Confirmation text sent instantly
Order number, straight to the customer's phone.
- 04
Ready-to-collect text
Sent the moment staff mark the order ready — with a collection link.
- 05
The phone is the ticket
No app and no paper slip — the customer just keeps the text.
- 06
Customer shows their phone
Staff scan the QR code from the text using any phone camera.
- 07
Staff confirm collection
One tap and it's done. If there's a problem, staff flag it and the team sorts it together.
Every order, at a glance.
Run your shop from anywhere
Every shop gets a private owner dashboard. Log in by email — no password — from any phone, and see exactly how the shop’s running without spreadsheets, reports, or being there in person.
Your week in numbers.
Live orders
See what's in, ready, and overdue — in real time.
Your week in numbers
Orders in, collected, flagged, and average turnaround.
Change the staff PIN
Update it yourself the moment someone leaves.
Check the printer
Know it's connected, and send a test print.
Your owner dashboard is included with every plan. No extra cost.
Printed receipts & rack tags
Want a paper trail? Add a small countertop printer and Docket prints a tidy receipt for the customer and a rack tag for the rail as you book each order in. Reprint any time — and your dashboard always shows whether the printer’s connected.
What you need to get started
- A phone or tablet for staff to take and manage orders
- A 6-digit PIN for your staff (we set it up with you)
- Optional: a countertop receipt printer (we provide it)
Your data, handled properly
Docket is fully GDPR compliant. Customer data is handled carefully so you don’t have to worry about it.
- Customer details are automatically anonymised after 30 days
- All data deleted within 12 months — nothing lingers
- We’re registered with the ICO (the UK data regulator)
Get in touch
Questions about Docket, pricing, or getting set up? Drop us a message and we’ll come back to you within one business day.